Solution
Ecommerce ERP for Stores and Multi-Vendor Marketplaces
Sell online through your own store or a multivendor marketplace, with orders, inventory, payments, GST billing, returns and delivery managed from one back office.
Before → after
How your daily work changes
Before
After
Updating website stock by hand after every shop sale
Stock that updates everywhere when an item sells anywhere
Making GST invoices separately for each online order
An invoice created with every order automatically
Answering calls asking "where is my order?"
Customers getting delivery updates on their own
In simple words
An ecommerce system gives you an online store, or a marketplace with many sellers, plus one back office (the admin side) where orders, stock, payments, GST bills, returns and delivery are all managed together. Your store, your stock and your accounts finally match.
This is right for you if…
- Your online orders, stock and accounts never match
- You want to bring other sellers onto your platform and pay them correctly
- You sell both online and in a physical store and want one system for both
What you get
What this means for your business
Sell online through your own store or a marketplace with many sellers
Benefit 1Keep stock correct across your warehouses, website and physical shop
Benefit 2Make GST invoices and handle returns and refunds without extra work
Benefit 3Give sellers their own panel and give customers order updates
Benefit 4
How it works
Simple steps, from first call to results
- 1
We understand what you sell
We learn about your products, sellers, warehouses, payment methods and how you deliver today.
- 2
We tailor the system
This system is ready to tailor, so we adjust the store, seller panel, billing and delivery setup to your business.
- 3
We load products and train
We help you upload your catalogue and train your team on orders, stock, returns and billing.
- 4
You start selling
Your store goes live, orders flow into one back office, and we stay available for support and changes.
Example: a home products brand
For example, a home products brand sells on its own website and in two shops. When an item sells in the shop, the website stock updates too. Each online order creates a GST invoice, the customer gets delivery updates, and returns are handled from the same back office.
An illustration of how this works, not a specific client.
What we need from you to start
- Your product list with prices and photos
- Your warehouse or store locations
- Your GST details and preferred payment methods
- Seller details, if you plan a marketplace
Don't have everything? That's fine, we'll help you prepare it.
Interested in Ecommerce ERP & Marketplace?
Tell us your requirement in 2 minutes
A few simple questions. We reply within one business day.
A look inside
What your Ecommerce ERP & Marketplace system can look like
A sample screen with demo data. Your dashboards, modules and branding are designed around your business.
Illustrative screen with sample data, not a client's live system.
Problems it solves
- Store, stock and accounts never match.
- Sellers and partners need their own panels and payouts.
- Customers expect app, WhatsApp and instant updates.
Core
Core modules
The complete foundation. Modules are confirmed and configured for your business during discovery.
- Storefront and product catalogue
- Multivendor seller panel
- Orders, payments and COD
- Inventory across warehouses
- GST billing and invoicing
- Returns and refunds
- Delivery and tracking
- POS for physical stores
Optional · AI features
AI features we can add
Added where they help your team, agreed with you.
- AI product descriptions and SEO content
- Product recommendations
- Smart search that understands shoppers
- Sales and stock forecasts
On request · Automation
Automation ideas
Chatbots and automated workflows we can scope with you, always with the approvals you set.
Order status agent
Answers "where is my order?" on WhatsApp and chat.
Escalates complaints to your team.
Restock agent
Flags fast-moving items and drafts restock lists.
You approve purchases.
Scope, permissions and approval steps are agreed for each project.
After launch
We stay with you
- We train your team on orders, stock, returns and billing, and help sellers get started, as agreed in your support plan.
- We help you upload your product catalogue and move existing customers and stock from Excel or your old store.
- We fix issues and make small changes to the store, seller panel or reports as agreed in your support plan.
- Backups and monitoring of your store and order data are handled as set out in your support agreement.
Grow later
Ready for your next step
- Add more sellers to turn your store into a marketplace
- Add more warehouses, shops or billing counters on the same stock
- Connect more payment and delivery partners, WhatsApp ordering and your accounting software
- Turn on optional AI features, such as product descriptions or smart search, where they help
Our work
Related projects and concepts
Multi-tier Distribution ERP with Ecommerce & POS
One platform for a brand's distributors, partners, online store and retail counters.
Grocery Online Store
A clean B2C grocery store with online payment and cash on delivery.
FAQ
Ecommerce ERP & Marketplace: common questions
Can customers pay cash on delivery?
Yes. Online payments and cash on delivery are both supported.
Can I have a billing counter in my shop too?
Yes. There is a POS (billing counter software) for physical stores that uses the same stock.
Can other sellers sell on my platform?
Yes. Each seller gets their own panel to manage products and orders.
Is the Ecommerce ERP & Marketplace system ready-made or custom?
We have already designed and prototyped systems like this, so we start from those modules and tailor them to your process, which saves time and cost.
Do I have to use AI?
No. AI features and automation are optional. We build the system you need first, and add AI only where it clearly helps, with the approvals and limits you choose.
Can it work on mobile and WhatsApp?
Yes. The system works in the browser on any device, and can include a mobile app and WhatsApp integration where it makes sense.
Where is it hosted?
On H1Cloud-managed hosting, your own cloud account, or your own server. We recommend an option based on budget, security and support needs.
Let's plan your ecommerce erp & marketplace system
Share your idea or problem. We'll reply with clear next steps, a suggested approach and an estimate.