How we work
From your requirement to a working, supported solution
If you give us your requirement, here is exactly what happens next: what we do at each stage, what you receive, what we need from you and how costs work.
Stage by stage
What happens, and what you receive
Stage
What happens
What you receive
1Discussion
We listen to your business, goals, users and budget.
A shared understanding of the requirement
2Assessment
We study your current process, tools and data.
A recommended approach, in plain words
3Planning
We define scope, deliverables, milestones and responsibilities.
A written proposal / scope of work and timeline
4Design
We prepare screens and user flows for your feedback.
Designs to review and approve before we build
5Development
We build in steps and show you progress regularly.
Working software you can see and try
6Testing
We check functions, mobile use, security basics and speed.
A tested release and your sign-off
7Launch
We deploy, configure, move approved data and train your team.
A live system, documentation and handover
8Support
We maintain, fix, update and improve as agreed.
Ongoing help under your support plan
Not one size fits all
Delivery depends on what you need
A marketing engagement doesn't follow the same steps as building software. Here's how each type of work runs.
Business software & apps
All eight stages above, with designs approved before building and testing before launch.
Websites
A shorter path: content and structure, design, build, review, launch, then updates as agreed.
Digital marketing
An audit and plan first, then a monthly cycle: create, publish or run, measure, report and improve.
Digital Marketing Umbrella
We map your current work, agree scope and service levels, then take over tasks step by step.
AI features & automation
We start with a small pilot on one task, check results with you, then extend what works.
Clear responsibilities
Who does what
What you provide
- One decision-maker who can approve scope and designs
- Information about your process, rules and users
- Content, logos, photos and existing data (we help prepare it)
- Access to accounts we need (domain, hosting, payment, WhatsApp)
- Timely feedback and approvals at each stage
- People from your team to test and attend training
What H1Cloud does
- Requirement understanding and a clear written plan
- Design, development and integration
- Testing before every release
- Deployment, configuration and data migration help, as agreed
- Training and handover documentation
- Support and improvements under the agreed plan
Costs and quotes
How pricing works, transparently
We don't publish one price for everything, because every business is different. Instead, here's what decides the cost and what is charged separately.
What affects the price
- Scope: how many modules, pages, user types and features
- Ready-to-tailor modules or a fully custom build
- Integrations: payments, WhatsApp, SMS, accounting or other apps
- Design depth, mobile apps and number of languages
- Moving data from Excel or an old system
- Hosting choice and expected users or traffic
- The support plan you choose after launch
Paid separately (third-party costs)
Usually paid by you directly to the provider. We tell you upfront which ones apply.
- Domain, hosting and business email
- SMS, WhatsApp Business and email-sending charges
- Payment gateway fees
- App store developer accounts
- Advertising spend paid to Google, Meta and others
- Paid plugins, licences, stock media or AI usage fees, if needed
FAQ
Questions about working with us
Do you share a fixed price?
Yes, for a defined scope. After the discussion and assessment we send a written proposal with scope, timeline and price. Larger or evolving projects can be split into phases.
How are payments usually made?
In milestones agreed in the proposal, for example an advance to start, a payment at a demonstrable stage and the balance at launch. The exact split is in your agreement.
What if we want changes during the project?
Small adjustments within scope are part of the work. New features or bigger changes are written down as a change request with their own estimate, so there are no surprises.
Who owns the code and data?
Your data is always yours. Ownership of project-specific code passes to you on full payment, as set out in your agreement.
Tell us what you need to build
Share your idea or problem. We'll reply with clear next steps, a suggested approach and an estimate.